As a tradesperson, it’s important to understand the legalities surrounding your construction, glazing, and/or home improvement business. This will not only protect the consumer but your business as well. Here at The CPA, we offer a range of services for tradespeople who want to stand out from the competition. We offer training, support, and access to certification schemes, so you … Continue reading
Though the UK is now starting to slowly ease lockdown measures, the country is still very much feeling the long-lasting effects of COVID-19 Engaged couples are still awaiting revised wedding dates, holiday refunds are still pending and loved ones are still limited in the capacity they can see each other. Luckily, with most installations and trade services being outdoors based, … Continue reading
When it comes to legalities within any industry, there’s no room for misunderstandings or misconceptions, which is why it’s important for you to know the difference between a building guarantee and a building warranty. What is a Building Guarantee? A building guarantee or insurance backed guarantee is something those within a competent person scheme (CPS) should look to offer. Designed … Continue reading
Offering a Double-Glazing Guarantee. Offering a double glazing guarantee used to be considered ‘best practice’ but as of 2014 it became mandatory that those within a competent person scheme (CPS) provide an insurance backed guarantee with every installation or home improvement project. As a tradesman or installation company, not only must you provide a guarantee to all customers, the guarantee … Continue reading
Are you an installer looking to join an association of tradesmen? If not, you really should be; joining one is essential for any trader. However, if you are, it’s important to choose an association of tradesmen that offers its members plenty of excellent benefits. Here at the CPA, we do just that. Here’s why we’re one of the most valuable … Continue reading
According to a recent survey regarding public fears over rogue builders, 32 per cent of the 2,000 people surveyed claimed they were not pressing ahead with building work because of concerns about “dodgy” tradespeople. Therefore, joining a reputable association of tradesmen is arguably more important than ever before. Fortunately for traders, joining an association of tradesmen will ensure that they … Continue reading
When you’re planning any home improvements, it’s important that the work is protected. A home improvement guarantee ensures that your investment is protected against unforeseen problems. Many construction companies offer their customers a wide variety of guarantees and warranties. It can sometimes be overwhelming for consumers to differentiate between the array of packages on offer. So, how can you tell … Continue reading
Protect against the unpredictable with home improvement insurance from the CPA. All CPA registered installers offer their customers Insurance Backed Guarantees on any work they undertake. In the unlikely event that the company goes into liquidation and ceases to trade, your investment will be protected. At the CPA, we are dedicated to providing consumers with protection against unforeseeable problems. Valuable … Continue reading
Is it a bird? Is it a plane? No, it’s the consumos. Sumo Yuki, his wife Akiko and their new dog are on a mission to help raise standards across the industry and reinforce the message that as a member of the CPA, installers will win more new business due to consumers trusting the brand. Jeremy Brett, director at the … Continue reading
When you’re planning any home improvements its always wise to be cautious. It can seem difficult to find a reliable tradesman. You may have contacted several builders but they are all too busy at the moment. Perhaps a friend recommended someone but they are on holiday or you are unable to contact them. Then you have a chance meeting with … Continue reading
2021’s worst UK consumer protection breaches
Back in 2018, we took a look at some of the biggest consumer protection breaches of that year. Boohoo’s time-sensitive advertising campaign and Facebook’s massive data privacy breach stood out as ...Read More
Building Regulation changes come into force from June, but how will they affect contractors?
New Approved Documents were introduced at the end of 2021, as well as changes to others. Approved Document O has been created, while Approved Documents F and L have been amended. These all have an imp...Read More
6 Reasons Why Consumer Surveys are Incredibly Effective
Customer surveys may not seem very exciting, but they can be crucial to your business success. Customer surveys are a conventional marketing research strategy, and with technological advancements, oth...Read More
