When it comes to legalities within any industry, there’s no room for misunderstandings or misconceptions, which is why it’s important for you to know the difference between a building guarantee and a building warranty. What is a Building Guarantee? A building guarantee or insurance backed guarantee is something those within a competent person scheme (CPS) should look to offer. Designed … Continue reading
Offering a Double-Glazing Guarantee. Offering a guarantee used to be considered ‘best practice’ but as of 2014 it became mandatory that those within a competent person scheme (CPS) provide an insurance backed guarantee with every installation or home improvement project. As a tradesman or installation company, not only must you provide a guarantee to all customers, the guarantee itself must … Continue reading
Are you an installer looking to join an association of tradesmen? If not, you really should be; joining one is essential for any trader. However, if you are, it’s important to choose an association of tradesmen that offers its members plenty of excellent benefits. Here at the CPA, we do just that. Here’s why we’re one of the most valuable … Continue reading
According to a recent survey regarding public fears over rogue builders, 32 per cent of the 2,000 people surveyed claimed they were not pressing ahead with building work because of concerns about “dodgy” tradespeople. Therefore, joining a reputable association of tradesmen is arguably more important than ever before. Fortunately for traders, joining an association of tradesmen will ensure that they … Continue reading
When you’re planning any home improvements, it’s important that the work is protected. A home improvement guarantee ensures that your investment is protected against unforeseen problems. Many construction companies offer their customers a wide variety of guarantees and warranties. It can sometimes be overwhelming for consumers to differentiate between the array of packages on offer. So, how can you tell … Continue reading
Protect against the unpredictable with home improvement insurance from the CPA. All CPA registered installers offer their customers Insurance Backed Guarantees on any work they undertake. In the unlikely event that the company goes into liquidation and ceases to trade, your investment will be protected. At the CPA, we are dedicated to providing consumers with protection against unforeseeable problems. Valuable … Continue reading
Is it a bird? Is it a plane? No, it’s the consumos. Sumo Yuki, his wife Akiko and their new dog are on a mission to help raise standards across the industry and reinforce the message that as a member of the CPA, installers will win more new business due to consumers trusting the brand. Jeremy Brett, director at the … Continue reading
When you’re planning any home improvements its always wise to be cautious. It can seem difficult to find a reliable tradesman. You may have contacted several builders but they are all too busy at the moment. Perhaps a friend recommended someone but they are on holiday or you are unable to contact them. Then you have a chance meeting with … Continue reading
At the CPA we’ve been offering reliable installers and tradesmen insurance cover and guarantees for well over 20 years, now being recognised by FENSA as a leading provider of insurance backed guarantees. In today’s modern market, it is now more important than ever for both homeowners and installers to receive the proper protection in the event of liquidation or financial … Continue reading
Earlier this year, the CPA launched their #TogetherStronger campaign. At the face of the campaign is sumo Yuki, who highlights the strength with which the CPA work to protect the industry from fraudulent tradespeople. Just in case you’ve forgotten the key points behind the campaign, here is a reminder: Positively impacting CPA members and their customers The key point behind … Continue reading
Our quick guide to the Consumer Rights Act 2015 Unfair Terms
As a trader, you have to navigate the world of legal affairs very carefully if you don’t want to suffer the consequences that come with the slightest slip-up. It can be unbelievably daunting to sit ...Read More
2018’s worst UK consumer protection breaches
As the new year dawns, it becomes the perfect time to look back and reflect on the previous year’s various highs and lows. Some companies had a more turbulent time than others in 2018, with a big is...Read More
What are your rights as a consumer?
As a consumer, you have a set of basic rights that were designed to simplify and strengthen the relationship between consumers and suppliers. It’s important that you recognise them to maximise your ...Read More
