Offering home improvement deposit protection is more important than you might think. Last month, The CPA conducted a survey of consumers across the UK to gauge their opinions about everything from VAT on home improvements to Insurance Backed Guarantees. One of the most interesting trends to be uncovered by the survey is that 86% of consumers expect a deposit to … Continue reading
Should you take a deposit up front? And if so, how much? Trust is a two-way street. We’ve all read the stories in the newspaper and seen the programmes on TV about cowboy builders. Less publicised is the rising trend of consumers simply not paying for their home improvements. Consumers might be reluctant to pay money up front, but given … Continue reading
Insurance Backed Guarantees – Are they still worth it for home improvements in 2022?
Providing peace of mind and protection against insurance claims is necessary for the construction industry. It is valuable protection for tradespeople and their customers. Insurance-backed guarantees ...Read More
2021’s worst UK consumer protection breaches
Back in 2018, we took a look at some of the biggest consumer protection breaches of that year. Boohoo’s time-sensitive advertising campaign and Facebook’s massive data privacy breach stood out as ...Read More
Building Regulation changes come into force from June, but how will they affect contractors?
New Approved Documents were introduced at the end of 2021, as well as changes to others. Approved Document O has been created, while Approved Documents F and L have been amended. These all have an imp...Read More
