As a tradesperson, it’s important to understand the legalities surrounding your construction, glazing, and/or home improvement business. This will not only protect the consumer but your business as well. Here at The CPA, we offer a range of services for tradespeople who want to stand out from the competition. We offer training, support, and access to certification schemes, so you … Continue reading
Though the UK is now starting to slowly ease lockdown measures, the country is still very much feeling the long-lasting effects of COVID-19 Engaged couples are still awaiting revised wedding dates, holiday refunds are still pending and loved ones are still limited in the capacity they can see each other. Luckily, with most installations and trade services being outdoors based, … Continue reading
Are you an installer looking to join an association of tradesmen? If not, you really should be; joining one is essential for any trader. However, if you are, it’s important to choose an association of tradesmen that offers its members plenty of excellent benefits. Here at the CPA, we do just that. Here’s why we’re one of the most valuable … Continue reading
According to a recent survey regarding public fears over rogue builders, 32 per cent of the 2,000 people surveyed claimed they were not pressing ahead with building work because of concerns about “dodgy” tradespeople. Therefore, joining a reputable association of tradesmen is arguably more important than ever before. Fortunately for traders, joining an association of tradesmen will ensure that they … Continue reading
Do you work in the construction industry? Do you want to build a reputation for integrity and professionalism? Would you like to offer your customers peace of mind that their investment is protected in case of unforeseen circumstances? Do you want access to a fair and comprehensive deposit protection scheme? If so, becoming a member of the CPA can help … Continue reading
Home improvements can be expensive. To protect both installer and consumer, a deposit is often payed before any work commences. A deposit helps to ensure that all work is completed to a high standard and all invoices are paid in full. Sometimes, however, a company can enter financial difficulties and a deposit can be lost. In this instance, deposit protection … Continue reading
Is it a bird? Is it a plane? No, it’s the consumos. Sumo Yuki, his wife Akiko and their new dog are on a mission to help raise standards across the industry and reinforce the message that as a member of the CPA, installers will win more new business due to consumers trusting the brand. Jeremy Brett, director at the … Continue reading
Earlier this year, the CPA launched their #TogetherStronger campaign. At the face of the campaign is sumo Yuki, who highlights the strength with which the CPA work to protect the industry from fraudulent tradespeople. Just in case you’ve forgotten the key points behind the campaign, here is a reminder: Positively impacting CPA members and their customers The key point behind … Continue reading
Home improvement guarantees are a useful way of protecting the money of both installers and homeowners when it comes to carrying out large home improvement projects such as conservatory, orangery and extension installations. What is a home improvement guarantee? A home improvement guarantee is also known as an ‘Insurance Backed Guarantee’. Home improvement guarantees are used to safeguard your money … Continue reading
Paying a deposit before improvement work takes place on your home is generally standard across the industry. Safeguarding this with deposit protection insurance however isn’t, even though without you run the risk of losing your money in the event of unforeseen circumstances. What is deposit protection? A deposit protection scheme, like the ones we offer here at The CPA, is … Continue reading
2021’s worst UK consumer protection breaches
Back in 2018, we took a look at some of the biggest consumer protection breaches of that year. Boohoo’s time-sensitive advertising campaign and Facebook’s massive data privacy breach stood out as ...Read More
Building Regulation changes come into force from June, but how will they affect contractors?
New Approved Documents were introduced at the end of 2021, as well as changes to others. Approved Document O has been created, while Approved Documents F and L have been amended. These all have an imp...Read More
6 Reasons Why Consumer Surveys are Incredibly Effective
Customer surveys may not seem very exciting, but they can be crucial to your business success. Customer surveys are a conventional marketing research strategy, and with technological advancements, oth...Read More
