Are you an installer looking to join an association of tradesmen? If not, you really should be; joining one is essential for any trader. However, if you are, it’s important to choose an association of tradesmen that offers its members plenty of excellent benefits. Here at the CPA, we do just that. Here’s why we’re one of the most valuable … Continue reading
According to a recent survey regarding public fears over rogue builders, 32 per cent of the 2,000 people surveyed claimed they were not pressing ahead with building work because of concerns about “dodgy” tradespeople. Therefore, joining a reputable association of tradesmen is arguably more important than ever before. Fortunately for traders, joining an association of tradesmen will ensure that they … Continue reading
Do you work in the construction industry? Do you want to build a reputation for integrity and professionalism? Would you like to offer your customers peace of mind that their investment is protected in case of unforeseen circumstances? Do you want access to a fair and comprehensive deposit protection scheme? If so, becoming a member of the CPA can help … Continue reading
Home improvements can be expensive. To protect both installer and consumer, a deposit is often payed before any work commences. A deposit helps to ensure that all work is completed to a high standard and all invoices are paid in full. Sometimes, however, a company can enter financial difficulties and a deposit can be lost. In this instance, deposit protection … Continue reading
Is it a bird? Is it a plane? No, it’s the consumos. Sumo Yuki, his wife Akiko and their new dog are on a mission to help raise standards across the industry and reinforce the message that as a member of the CPA, installers will win more new business due to consumers trusting the brand. Jeremy Brett, director at the … Continue reading
Earlier this year, the CPA launched their #TogetherStronger campaign. At the face of the campaign is sumo Yuki, who highlights the strength with which the CPA work to protect the industry from fraudulent tradespeople. Just in case you’ve forgotten the key points behind the campaign, here is a reminder: Positively impacting CPA members and their customers The key point behind … Continue reading
Home improvement guarantees are a useful way of protecting the money of both installers and homeowners when it comes to carrying out large home improvement projects such as conservatory, orangery and extension installations. What is a home improvement guarantee? A home improvement guarantee is also known as an ‘Insurance Backed Guarantee’. Home improvement guarantees are used to safeguard your money … Continue reading
Paying a deposit before improvement work takes place on your home is generally standard across the industry. Safeguarding this with deposit protection insurance however isn’t, even though without you run the risk of losing your money in the event of unforeseen circumstances. What is deposit protection? A deposit protection scheme, like the ones we offer here at The CPA, is … Continue reading
Offering home improvement deposit protection is more important than you might think. Last month, The CPA conducted a survey of consumers across the UK to gauge their opinions about everything from VAT on home improvements to Insurance Backed Guarantees. One of the most interesting trends to be uncovered by the survey is that 86% of consumers expect a deposit to … Continue reading
Should you take a deposit up front? And if so, how much? Trust is a two-way street. We’ve all read the stories in the newspaper and seen the programmes on TV about cowboy builders. Less publicised is the rising trend of consumers simply not paying for their home improvements. Consumers might be reluctant to pay money up front, but given … Continue reading
Our quick guide to the Consumer Rights Act 2015 Unfair Terms
As a trader, you have to navigate the world of legal affairs very carefully if you don’t want to suffer the consequences that come with the slightest slip-up. It can be unbelievably daunting to sit ...Read More
2018’s worst UK consumer protection breaches
As the new year dawns, it becomes the perfect time to look back and reflect on the previous year’s various highs and lows. Some companies had a more turbulent time than others in 2018, with a big is...Read More
What are your rights as a consumer?
As a consumer, you have a set of basic rights that were designed to simplify and strengthen the relationship between consumers and suppliers. It’s important that you recognise them to maximise your ...Read More
