Though the UK is now starting to slowly ease lockdown measures, the country is still very much feeling the long-lasting effects of COVID-19 Engaged couples are still awaiting revised wedding dates, holiday refunds are still pending and loved ones are still limited in the capacity they can see each other. Luckily, with most installations and trade services being outdoors based, … Continue reading
We are currently living in an unprecedented time in modern history. The impact from the COVID-19 outbreak is influencing every area of our lives. With many companies being forced into temporary shutdown, the future may seem extremely uncertain, both economically and in the way we function as a society. The COVID-19 situation at the CPA At the CPA, we are … Continue reading
The Consumer Protection Association (CPA) is delighted to announce the exceptional 25 Year Achievement Award to Precision Windows of Worthing who have shown exceptional performance over the years, meeting and exceeding the CPA membership standards. They have received personalised achievement plaques for display to assist their sales work as customers of the Consumer Protection Association are increasingly looking for this … Continue reading
As the new year dawns, it becomes the perfect time to look back and reflect on the previous year’s various highs and lows. Some companies had a more turbulent time than others in 2018, with a big issue being consumer protection breaches. Consumer protection breaches are a serious issue for both the company and the consumers, making their occurrence one … Continue reading
Having no builder’s insurance is highly unwise; it comes with a range of serious potential risks and sanctions. Insurance provides you with essential protection, as it can your customers. Here at the CPA, we’ve looked at some of the different types of builder’s insurance available and their associated risks. Financial punishments If you’re a limited company, or you employ one … Continue reading
If you’re a tradesman, installer, or construction company, you should be financially protected against unforeseen circumstances. Whether you’re involved in the home improvement sector or the larger construction industry, certain types of insurance are vital to protect both you and your family. At the CPA, we can arrange insurance protection for members, their employees, and family. Here are three types … Continue reading
Being a member of the CPA comes with many benefits. Insurance Backed Guarantees, Deposit Protection, Finance and Insurance, Marketing Support. All this helps to build your profile as a reliable, professional, and trustworthy company. As a member of the CPA, we will also provide you with a quarterly report including statistics on how your customers rate you. What better way … Continue reading
Is it a bird? Is it a plane? No, it’s the consumos. Sumo Yuki, his wife Akiko and their new dog are on a mission to help raise standards across the industry and reinforce the message that as a member of the CPA, installers will win more new business due to consumers trusting the brand. Jeremy Brett, director at the … Continue reading
Members of the CPA are highly skilled, fully vetted tradesmen and companies. All our members have been through rigorous checks and are part of an ongoing consumer assessment process to ensure that high standards are consistently maintained. We recently asked our members what home improvements their customers were buying so far in 2017 to get a professional view of the … Continue reading
Towards the end of 2016, the CPA carried out a survey using the Insight Data database. Part of the survey asked participants to predict how they expected the glass and glazing industry to perform in 2017. Overall, the results reveal a trend towards caution, with many participants predicting neither rise nor fall across several areas. With an uncertain global economy, … Continue reading
How has COVID-19 changed consumer rights?
Though the UK is now starting to slowly ease lockdown measures, the country is still very much feeling the long-lasting effects of COVID-19 Engaged couples are still awaiting revised wedding dates, ho...Read More
Even the Covid cloud has a silver lining
We are currently living in an unprecedented time in modern history. The impact from the COVID-19 outbreak is influencing every area of our lives. With many companies being forced into temporary shutdo...Read More
The UK construction industry skills shortage: could it enable cowboy builders to take home improvements?
“Cowboy builders” and “skills shortage” are terms that have appeared regularly in news headlines over the past few years. One is a problem that is old as time and the other has been accentuate...Read More
