The CPA: Protecting homeowners and traders for over 20 years

At The CPA, we provide a range of financial protection products for consumers and traders in the construction industry. Our professional services are fully regulated by the FCA and designed to give both homeowners and traders peace of mind that sufficient protection is in place. Established over two decades ago, The CPA are now industry leaders in providing Insurance Backed … Continue reading

How the Green Homes Grant is helping homeowners and installers

Whether you’re a homeowner or an installer, you’ve probably heard something about the government’s Green Homes Grant scheme. The UK government has pledged for the UK to reach carbon zero emissions by 2050. Just this week, they announced that the sale of new diesel and petrol cars will be banned within the next ten years. Alongside building wind, solar and … Continue reading

How has COVID-19 changed consumer rights?

Man in tweed jacket using touchscreen tablet outside in woods

Though the UK is now starting to slowly ease lockdown measures, the country is still very much feeling the long-lasting effects of COVID-19 Engaged couples are still awaiting revised wedding dates, holiday refunds are still pending and loved ones are still limited in the capacity they can see each other. Luckily, with most installations and trade services being outdoors based, … Continue reading

Even the Covid cloud has a silver lining

Mother and kids researching trusted and approved tradesmen

We are currently living in an unprecedented time in modern history. The impact from the COVID-19 outbreak is influencing every area of our lives. With many companies being forced into temporary shutdown, the future may seem extremely uncertain, both economically and in the way we function as a society. The COVID-19 situation at the CPA At the CPA, we are … Continue reading

Family business Precision Windows of Worthing wins The CPA 25 Year Achievement Award

Precision Windows of Worthing

The Consumer Protection Association (CPA) is delighted to announce the exceptional 25 Year Achievement Award to Precision Windows of Worthing who have shown exceptional performance over the years, meeting and exceeding the CPA membership standards. They have received personalised achievement plaques for display to assist their sales work as customers of the Consumer Protection Association are increasingly looking for this … Continue reading

2018’s worst UK consumer protection breaches

Insurance for tradesmen

As the new year dawns, it becomes the perfect time to look back and reflect on the previous year’s various highs and lows. Some companies had a more turbulent time than others in 2018, with a big issue being consumer protection breaches. Consumer protection breaches are a serious issue for both the company and the consumers, making their occurrence one … Continue reading

Are there penalties for builders who don’t have insurance?

builder

Having no builder’s insurance is highly unwise; it comes with a range of serious potential risks and sanctions. Insurance provides you with essential protection, as it can your customers. Here at the CPA, we’ve looked at some of the different types of builder’s insurance available and their associated risks. Financial punishments If you’re a limited company, or you employ one … Continue reading

What insurance do tradesmen need?

Sales and marketing executive selling to older couple on Apple computer

If you’re a tradesman, installer, or construction company, you should be financially protected against unforeseen circumstances. Whether you’re involved in the home improvement sector or the larger construction industry, certain types of insurance are vital to protect both you and your family. At the CPA, we can arrange insurance protection for members, their employees, and family. Here are three types … Continue reading

What if we told you 100% of your customers think you’re excellent?

A small image of example consumer report

Being a member of the CPA comes with many benefits. Insurance Backed Guarantees, Deposit Protection, Finance and Insurance, Marketing Support. All this helps to build your profile as a reliable, professional, and trustworthy company. As a member of the CPA, we will also provide you with a quarterly report including statistics on how your customers rate you. What better way … Continue reading

Meet the consumos – here to help you win more business

CPA toon family

Is it a bird? Is it a plane? No, it’s the consumos. Sumo Yuki, his wife Akiko and their new dog are on a mission to help raise standards across the industry and reinforce the message that as a member of the CPA, installers will win more new business due to consumers trusting the brand. Jeremy Brett, director at the … Continue reading