Our quick guide to the Consumer Rights Act 2015 Unfair Terms

builder

As a trader, you have to navigate the world of legal affairs very carefully if you don’t want to suffer the consequences that come with the slightest slip-up. It can be unbelievably daunting to sit and read through the hundreds upon hundreds of pages that accompany the various acts and legislation but it’s important to do so to understand what … Continue reading

2018’s worst UK consumer protection breaches

Insurance for tradesmen

As the new year dawns, it becomes the perfect time to look back and reflect on the previous year’s various highs and lows. Some companies had a more turbulent time than others in 2018, with a big issue being consumer protection breaches. Consumer protection breaches are a serious issue for both the company and the consumers, making their occurrence one … Continue reading

What are your rights as a consumer?

Happy homeowners: abolish VAT on home improvements

As a consumer, you have a set of basic rights that were designed to simplify and strengthen the relationship between consumers and suppliers. It’s important that you recognise them to maximise your shopping experience and to understand your legal standing when it comes to dealing with complaints, refunds & repairs. What rights does a consumer have? Your statutory rights that … Continue reading

What’s the difference between a building guarantee & a building warranty?

Rogue trader lego men with hard hats

When it comes to legalities within any industry, there’s no room for misunderstandings or misconceptions, which is why it’s important for you to know the difference between a building guarantee and a building warranty. What is a Building Guarantee? A building guarantee or insurance backed guarantee is something those within a competent person scheme (CPS) should look to offer. Designed … Continue reading

How to Check a Double Glazing Guarantee is Valid.

Insurance backed guarantee with 10 year warranty from the CPA

Offering a Double-Glazing Guarantee. Offering a guarantee used to be considered ‘best practice’ but as of 2014 it became mandatory that those within a competent person scheme (CPS) provide an insurance backed guarantee with every installation or home improvement project. As a tradesman or installation company, not only must you provide a guarantee to all customers, the guarantee itself must … Continue reading

Stand out from bogus builders as a rated tradesmen with the CPA

A recent BBC investigation uncovered that tradespeople can fraudulently advertise their services on two trusted trade sites without having any experience. Such a discovery is likely to increase fears over rogue builders, making it more difficult to attain work via online trade websites. However, becoming a rated tradesmen with the CPA will ensure that won’t happen, and here’s how: The … Continue reading

Why we are one of the most valuable associations of tradesmen to join

Are you an installer looking to join an association of tradesmen? If not, you really should be; joining one is essential for any trader. However, if you are, it’s important to choose an association of tradesmen that offers its members plenty of excellent benefits. Here at the CPA, we do just that. Here’s why we’re one of the most valuable … Continue reading

Are there penalties for builders who don’t have insurance?

builder

Having no builder’s insurance is highly unwise; it comes with a range of serious potential risks and sanctions. Insurance provides you with essential protection, as it can your customers. Here at the CPA, we’ve looked at some of the different types of builder’s insurance available and their associated risks. Financial punishments If you’re a limited company, or you employ one … Continue reading

5 reasons why it’s paramount for a trader to join an association of tradesmen

An image of an installer carrying out work on a house

According to a recent survey regarding public fears over rogue builders, 32 per cent of the 2,000 people surveyed claimed they were not pressing ahead with building work because of concerns about “dodgy” tradespeople. Therefore, joining a reputable association of tradesmen is arguably more important than ever before. Fortunately for traders, joining an association of tradesmen will ensure that they … Continue reading