Key facts about
our insurance services

What does the CPA offer it's members

You may be interested in the following summary information about our FSA regulated status as this will be the basis on which we will offer insurance to your firm's clients, further details are available on request. Please note, the CPA will provide your firm with guidance about how it can compliantly offer the benefits of insurance to your service package.

The CPA is an appointed Representative of CPA Consumer Guard who are authorised and regulated by the Financial Services Authority. It requires us to give you information about our services so that you can make an informed decision as to whether they are right for you.

1 – Whose products do we offer?
We only offer products from Guarantee Protection Insurance Limited for deposit and indemnity guarantee insurance.

2 – Which service will we provide you with?
You will not receive advice or a recommendation from us for deposit and indemnity guarantee insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

3 – Will you have to pay us for our services?
No fee for deposit and indemnity guarantee insurance. You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

4 – Who regulates us?
CPA Consumer Guard Limited, 11 North Bridge Street, Shefford, Bedfordshire, SG17 5DQ is authorised and regulated by the Financial Services Authority in respect of insurance mediation activities only. Our FSA number is 306009.
Our permitted business is advising on and arranging insurances.
You can check this on the FSA’s register by visiting their website: www.fsa.gov.uk/register or by contacting them on 0845 606 1234
5 – What to do if you have a complaint.
If you wish to register a complaint, please contact us. If you can not settle your complaint with us then you may be entitled to refer it to the Financial Ombudsman Service.

6 – We are covered by the Financial Services Compensation Scheme (FSCS).
This means that you may be entitled to compensation from the scheme if we can not meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim, without any upper limit. Further information about this scheme is available from the FSCS.