Choose a trader
you can trust!

Whatever the job,
we have it covered!

CPA contractors are all proven, experienced professionals that operate to the highest standards and cover all disciplines within the home improvement market. All CPA members must adhere to our stringent licensed framework.

Who are you letting into your home?

When trying to decide on a firm to carry out work in and around your home, find out as much about them as you can.



 Are they used to doing the sort of work you want?


What certification credentials do they carry?


Are they signed up to a code of practice scheme, such as the CPA or TrustMark?
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 Does the contractor have proof of good health and safety practices and customer care?
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 What insurance policies do they have in place? And are they given by way of business?
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 Do they willingly give examples of similar work they have done?
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 Can their references be verified?
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 Do they provide you with a written contract or complete bid?

IF THE ANSWERE IS "NO" TO ANY OF THE QUESTIONS, THEN THEY SHOULD BE AVOIDED AT ALL COSTS.

 woman ticking boxes

Addtional information:

Don't be rushed into committing yourself and your money to the first firm you approach - or that approaches you. Spell out exactly what you want doing. Always get estimates in writing from at least two firms, three if you can, and compare them.

Before work starts, the firm must be able to inform you about the building regulations you must meet and be able to provide you with the necessary certificates needed.

Get a contract drawn up in full detailing what exactly is to be done, the materials to be used, the price and starting and completion dates.

If you are having problems, you can get free expert help and advice from a consumer adviser at a local Trading Standards (or Consumer Protection) Department, Citizens Advice Bureau or Consumer Advice Centre. You'll find their addresses in the phone book or on the internet.