Consumer Protection in the Home Improvement Industry

You’ve arrived at one of the UK’s leading resources for matching property owners with home improvement professionals. Find trusted tradesmen to carry out improvement work on your property by ensuring they are accredited by the Consumer Protection Association (CPA). Our members are leaders in their field – only top rated tradesmen with the best reputations and work history are good enough to become CPA members.

The CPA also provides a range of consumer protection schemes and services to support householders before, during and after they embark on their home improvement project. These are issued by us directly, to you, whenever you have work carried out by one of our partnered contractors.

Read on to learn about how the CPA can help you with insurance and guarantees for any work you get done on your house.

Tradesman discussing coverInsurance Backed Guarantee

When having home improvement works carried out on your property, it is essential to make sure an insurance policy is in place and given to you, by way of business, as part of the overall sale to protect you from unforeseeable circumstances.
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An image of bank notesDeposit Protection

Making sure your deposit is insured is essential. If it is not and the company fails, you risk losing your money. CPA members offer a Deposit Protection Scheme to all of their customers so that you don’t lose the money you pay upfront.
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Tradesmen in a homeAdvice And Support For Consumers

When you hire a CPA accredited tradesperson, you have access to our dedicated advice team who will point you in the right direction should a problem arise or you require expert advice relating to the work being carried out in your home.
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CPA member badgeWhat is a CPA member?

A CPA member is a highly skilled contractor that displays best trading practice standards and achieves ultimate customer satisfaction on every job. Don’t gamble on the contractor you choose; select a CPA member for your complete peace of mind.
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